Privacy Policy
Effective October 20, 2026
This policy explains what information YardCard Elite collects, how it is used and the choices you have.
1. Who we are
YardCard Elite is booking and management software for yard sign rental businesses (“agencies”). It is operated by Trad Tech LLC (“we”, “us”).
If you booked a display, you booked with an agency, not with us. The agency decides how your booking information is used to provide your rental. We store and process it for the agency so it can take and fulfill your booking. Questions about your rental itself go to the agency; questions about this policy can come to us.
2. What we collect
When you book a display:
- Your name, email address and phone number.
- The address where the display goes, and your event date and setup and pickup times.
- Your display choices: the message, the name and any number shown, colors, theme and hobbies, and a picture of the design.
- Your order, payment, refund, cancellation and fee records.
Your card details go straight to Stripe, our payment processor. We never see or store your full card number. Your card is saved with the agency’s Stripe account so the agency can charge late or damage fees described in the booking terms you agree to.
When an agency uses YardCard Elite:
- Account details: name, email address and sign-in information (handled by Clerk, including Google sign-in if used).
- Business details: business name, contact details, address, hours, prices, policies and sign inventory.
- Subscription status. Subscription payments are handled by Stripe; we don’t store card numbers.
Automatically: sign-in cookies that keep agency users signed in, and basic server logs (such as IP address and browser type) kept by our hosting providers for security and troubleshooting. We don’t use advertising trackers or analytics cookies.
3. How we use it
- To take, schedule, deliver, change and cancel bookings, and to let the agency fulfill them.
- To process payments, refunds and fees through the agency’s Stripe account.
- To send emails about a booking: confirmation, changes, cancellation and fee notices.
- To run agency accounts and subscriptions, and to provide support.
- To keep the service secure, prevent fraud and meet legal, tax and accounting obligations.
5. How long we keep it
We keep booking and order records for as long as they are needed for the purposes above, including the agency’s tax, accounting and payment-dispute records. Agency account information is kept while the account is open and for a reasonable period after it closes. You can ask us to delete your information sooner (next section); we may keep what the law requires.
6. Your choices and rights
You can ask to see, correct or delete your personal information by emailing helpdesk@tradtechie.com. If you booked a display, you can also ask the agency directly. We will confirm the request comes from you, and we respond within 45 days. Depending on where you live (for example California), you may have further rights under state law; we will honor them, and you won’t be treated differently for using them.
7. Security
Information is encrypted in transit (HTTPS), access is limited to the agency it belongs to and to the people who run the service, and card data stays with Stripe. No system is perfectly secure, so we can’t promise information will never be accessed without permission; if a breach affects you, we will tell you as the law requires.
8. Children
YardCard Elite is for adults: bookings and agency accounts must be made by people 18 or older. A display often shows a child’s name or age; that detail is given by the adult making the booking and is used only for that display. We don’t knowingly collect information from children under 13.
9. Changes to this policy
We may update this policy. The date at the top shows when it last changed. If a change is significant, we will tell agencies by email or in the app before it takes effect.
10. Contact
Trad Tech LLC, operator of YardCard Elite: helpdesk@tradtechie.com. See also our Terms of Service.